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Digital Motive
Legal

Privacy Policy

This policy explains how Digital Motive Ltd. collects, uses, and protects your personal data, and the rights you have under UK data protection law.

Last updated: 14 July 2026

1.Who we are

Digital Motive Ltd. (“Digital Motive”, “we”, “us”) is a company registered in England & Wales (company number 14651724), with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. We are the data controller responsible for your personal data. You can reach us at connect@digitalmotive.co.

2.What data we collect

We collect only what we need to respond to you and operate this website:

  • Enquiry details you submit through our contact form — such as your name, email address, company, area of interest, and message.
  • Marketing preferences, where you choose to opt in to updates.
  • Technical data such as anonymised analytics about how the site is used, where you consent to optional cookies.

3.How we use your data

We process your personal data to:

  • Respond to and manage your enquiry.
  • Provide services you request and communicate with you about them.
  • Send you updates, only where you have opted in.
  • Maintain the security and performance of our website.

4.Legal bases for processing

We rely on your consent for optional marketing and non-essential cookies; on legitimate interests for responding to enquiries and running our business securely; and on performance of a contract where we are providing services to you.

5.Sharing your data

We do not sell your personal data. We share it only with trusted service providers who help us operate — for example, our email delivery provider used to receive and respond to enquiries. These providers process data on our instructions and under appropriate safeguards.

6.Data retention

We keep enquiry data only for as long as necessary to respond and maintain a record of our correspondence, after which it is deleted or anonymised. Marketing data is kept until you unsubscribe or ask us to remove it.

7.Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict certain processing.
  • Withdraw consent at any time.
  • Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, contact connect@digitalmotive.co.

8.Cookies

We use essential cookies required for the site to function, and — only with your consent — optional analytics cookies to understand how the site is used. You can accept or reject optional cookies via the cookie banner, and change your mind at any time by clearing your browser storage for this site.

9.Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page.